Having worked in the real estate industry in Santa Fe, New Mexico
since 2004, Nancy Schreiber understands how important it is to gain the
trust of your clients if you are to be a success in the property market.
She has the following tips for estate agents who have not yet
established a reputation for honesty.
Think About Your Answers
Whenever your client asks you a question related to the real estate industry, take a second or two to think about how you can phrase the answer in a way that they will understand it. If you try to use too much industry jargon you may find that your clients become confused and this less likely to trust you at your word.
Don’t Bluff
No matter how good you are as a real estate agent, there are going to be times when you are asked questions that leave you completely stumped. If you try to bluff your way around an answer, you may find that your client detects this and loses confidence in your ability. Instead, be completely honest about not knowing the answer and make sure that you find out as quickly as possible.
Deliver On Promises
As an experienced real estate agent, Nancy Schreiber knows that it is unwise to promise anything when it comes to the price of a property. However, that doesn’t mean that she won’t offer guarantees on other aspects of her service. She promises her clients in Santa Fe, New Mexico that she will work in their best interests at all times and communicate with them on a regular basis. Most importantly, she keeps these promises and thus maintains their trust.
Think About Your Answers
Whenever your client asks you a question related to the real estate industry, take a second or two to think about how you can phrase the answer in a way that they will understand it. If you try to use too much industry jargon you may find that your clients become confused and this less likely to trust you at your word.
Don’t Bluff
No matter how good you are as a real estate agent, there are going to be times when you are asked questions that leave you completely stumped. If you try to bluff your way around an answer, you may find that your client detects this and loses confidence in your ability. Instead, be completely honest about not knowing the answer and make sure that you find out as quickly as possible.
Deliver On Promises
As an experienced real estate agent, Nancy Schreiber knows that it is unwise to promise anything when it comes to the price of a property. However, that doesn’t mean that she won’t offer guarantees on other aspects of her service. She promises her clients in Santa Fe, New Mexico that she will work in their best interests at all times and communicate with them on a regular basis. Most importantly, she keeps these promises and thus maintains their trust.
